Terms of Use

1. Other documents that form part of these Terms

These Terms incorporate, and you also agree to, our Privacy Policy, Terms and Conditions, End User License Agreement, Acceptable Use Policy, and Cookie and Storage Policy (together, the “Agreement”). If documents conflict, the order of priority is: these Terms, the Terms and Conditions, the Acceptable Use Policy, the End User License Agreement, then the Privacy Policy and Cookie and Storage Policy, except that the Privacy Policy always controls how we handle personal information.

2. Eligibility

• You must be at least 13 years old, or the minimum age of digital consent in your country if that is higher, to create an account or use the Service.
• If you are under the age of legal majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use.
• You may not use the Service if you have previously been removed from it by us, or if you are barred from receiving services under the laws of any applicable jurisdiction.
• The information you provide about your age must be truthful. Providing false age information is a material breach of these Terms, and we may close any account we reasonably believe belongs to someone below the minimum age.

3. Your account

• You must provide accurate, current, and complete information when you register and keep it up to date.
• You are responsible for keeping your password secure and for all activity under your account, whether or not you authorized it. Do not share your credentials or let anyone else access your account.
• You may hold only one account unless we expressly allow more. Accounts are personal and may not be sold, transferred, rented, or shared.
• Notify us immediately at [contact email] if you suspect unauthorized access. We are not liable for losses caused by unauthorized use of your account that results from your failure to keep your credentials secure.
• Your public handle (username plus a permanent four-character ID) is visible to people you connect with. The four-character ID is permanent and is never reassigned, even after your account is deleted.

4. Your content

• Ownership. You keep all ownership rights in the notes, documents, spreadsheets, presentations, files, events, messages, and other material you create or upload (“Your Content”).
• License to operate the Service. You grant us a worldwide, non-exclusive, royalty-free, revocable license to host, store, copy, process, transmit, and display Your Content solely as necessary to provide, secure, back up, and improve the reliability of the Service for you, including showing event details and messages to people you choose to share them with. This license ends when Your Content is deleted from the Service, except for copies in routine backups, which are deleted on their normal schedule, and content you shared with others that they have already received.
• No other use. We do not sell Your Content, use it for advertising, or use it to train artificial-intelligence models.
• Your responsibility. You represent that you own or have all rights needed for Your Content and that it, and our use of it under this license, does not violate any law or anyone’s rights.
• Backups are your responsibility. Keep your own copies of anything important. See the Terms and Conditions.

5. Friends, messages, and shared events

You control who you connect with. Messages you send and events you share are delivered to the recipients you choose, who can read and keep them. Removing a friend stops new messages but does not delete messages already delivered. Blocking a person stops them from contacting you or seeing shared events. You must not use social features to harass, spam, or collect information about other users.

6. AI features

• When you use an AI action, the text you select is sent to our AI provider to generate a response. Do not submit sensitive personal information, confidential information you are not allowed to share, or anyone else’s personal data without permission.
• AI output can be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing it before relying on or sharing it. AI output is not professional advice of any kind (including legal, medical, financial, or academic advice).
• You must follow your school’s, employer’s, or institution’s rules on using AI tools. You are responsible for any academic-integrity or workplace consequences of how you use AI output.
• AI features are subject to usage limits per minute and per day, which we may change at any time. Attempting to evade those limits (for example, with multiple accounts or automation) is prohibited.
• As between you and us, you own the AI output generated for you, to the extent any rights exist in it, but we make no promise that it is original or free of third-party rights.

7. Acceptable use

You must follow the Acceptable Use Policy. In short, you may not use the Service to break the law, harm others, infringe rights, distribute malware, abuse other users, interfere with the Service, bypass security or usage limits, access other people’s data, or scrape, copy, or resell the Service.

8. Our intellectual property

The Service, including its software, design, interface, text, graphics, logos, and the “ISO Space” name, is owned by us or our licensors and protected by intellectual-property laws. Except for the limited rights expressly granted in the Agreement, no rights are granted to you, whether by implication, estoppel, or otherwise. You may not use our name, logos, or branding without our prior written permission.

9. Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it for any purpose without obligation or compensation to you. You are not required to send feedback.

10. Copyright complaints

We respond to notices of alleged copyright infringement. To report content, email [contact email] with: your contact details; a description of the copyrighted work; the location of the allegedly infringing material; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may remove content and will terminate the accounts of repeat infringers in appropriate circumstances. Knowingly false notices may expose you to liability.

11. Third-party services

The Service relies on third-party providers (listed in our Privacy Policy) and may link to third-party websites. We are not responsible for third-party services, content, or practices, and your use of them may be governed by their own terms.

12. Subscriptions, trials, and billing

• Paid plans. Using the Service requires a subscription, billed monthly or yearly at the price shown before you check out, plus any applicable taxes. You will never be charged without your explicit agreement at checkout.
• Free trial. New subscribers may receive one free trial (currently 3 days). Unless you cancel before the trial ends, your subscription starts and your payment method is charged when the trial ends. Each person may receive only one trial.
• Automatic renewal. Your subscription renews automatically at the end of each billing period at the then-current price until you cancel. We will tell you in advance of any price change, and it will apply only from your next billing period.
• Cancelling. You can cancel at any time from Manage subscription in your account menu. Cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting your account cancels your subscription immediately.
• Refunds. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods or unused time. We may grant a refund at our discretion; contact [contact email].
• Failed payments. If a payment fails, we may pause or limit access to paid features until it is resolved. Your content is not deleted because of a failed payment.
• Payment processing. Payments are processed by Stripe under its own terms. We never receive or store your full card number.
• Complimentary access. We may give some accounts free access at our discretion, and may change or end it with notice.

13. Suspension and termination

• You may stop using the Service and delete your account at any time using Delete account in the profile menu, or by emailing [contact email].
• We may suspend or terminate your access, remove content, or limit features, with or without notice, if we reasonably believe you have breached the Agreement, created risk or legal exposure for us or others, or if required by law. Where reasonable and lawful, we will tell you why and give you a chance to export Your Content.
• We may discontinue the Service or any part of it. If we discontinue the whole Service, we will give at least 30 days’ notice where practical so you can export Your Content.
• Sections that by their nature should survive termination survive it, including sections 4 (as to backups and content you shared), 6, 8, 9, and 14 through 20.

14. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT AND AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE SECURE, THAT DATA WILL NOT BE LOST, OR THAT DEFECTS WILL BE CORRECTED. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, CONTENT, PROFITS, REVENUE, GOODWILL, OR OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THE AGREEMENT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THE AGREEMENT WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) FIFTY U.S. DOLLARS (US$50). These limits apply even if a remedy fails of its essential purpose. Nothing in the Agreement limits liability that cannot be limited by law, such as liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.

16. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless us and our affiliates, contractors, and service providers from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from Your Content, your use or misuse of the Service, your breach of the Agreement, or your violation of any law or third-party right. We may assume control of the defense of any matter at your expense, and you will cooperate with us.

17. Disputes and governing law

• Informal resolution first. Before filing any claim, you agree to email [contact email] with a description of the dispute and try in good faith to resolve it with us for at least 30 days.
• Governing law. The Agreement is governed by the laws of [state/province and country], without regard to conflict-of-law rules, except where the law of your place of residence gives you mandatory protections that cannot be waived.
• Courts. Subject to the next point, disputes will be resolved exclusively in the state or federal (or equivalent) courts located in [state/province and country], and both parties consent to personal jurisdiction there. Either party may bring a qualifying claim in small-claims court, and either party may seek urgent injunctive relief in any court of competent jurisdiction to protect intellectual property or data.
• Individual claims only. To the extent permitted by law, claims may be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
• Time limit. To the extent permitted by law, any claim must be filed within one year after it arises, or it is permanently barred.

18. Changes to these Terms

We may update the Agreement from time to time. We will post the updated version with a new “Last updated” date and, for material changes, give reasonable advance notice in the app or by email. Changes do not apply retroactively. By continuing to use the Service after changes take effect, you accept them. If you do not agree, you must stop using the Service and may request deletion of your account.

19. General

• Entire agreement. The Agreement is the entire agreement between you and us about the Service and replaces any prior agreements on that subject.
• Severability. If any provision is found unenforceable, it will be enforced to the maximum extent permissible and the rest of the Agreement stays in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign or transfer the Agreement without our prior written consent. We may assign it in connection with a merger, acquisition, reorganization, or sale of assets, or to an affiliate, with notice to you.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party providers, internet failures, natural disasters, and acts of government.
• No third-party beneficiaries. The Agreement does not give rights to anyone other than you and us.
• Relationship. Nothing in the Agreement creates a partnership, joint venture, employment, or agency relationship.
• Notices. We may send notices to the email address on your account or in the app. You must send legal notices to [contact email].
• Interpretation. Headings are for convenience only. “Including” means “including without limitation.” If the Agreement is translated, the English version controls.

20. Contact

Brandon P, operating as ISO Space · [contact email]